Talk to the desk.
Support, funding advice, partnerships and hiring all route separately. Pick the topic that matches and you reach the people who own that decision, not a general inbox.
- Support coverage
- 24 hours, 5 days a week
- First reply target
- One business hour
- Languages
- English, Arabic, French
Send a message
Pick the topic that matches your enquiry and it goes straight to that desk. Everything here is read by a person.
Account support
Evaluation rules, drawdown questions, platform issues, verification and payouts on an existing account. Portal tickets reach the same queue and carry your account context with them, so they are answered fastest.
Funding & pricing
Which of the five tiers suits your average risk per trade, how scaling works before you commit, and multi-account structures inside the $400,000 combined allocation cap.
Partnerships & affiliates
Introducing brokers, educators, communities and technology partners. Send the audience or integration you have in mind and the commercial terms you are looking for.
One office, and desks across three sessions.
Connect Funded is based in the Dubai International Financial Centre. Trader support and trading operations are staffed continuously through the Asian, European and US sessions, with remote desks across Europe, the Middle East and Africa.
- Registered address
- Beirut, Lebanon
- Office line
- +1 (555) 018-2200
- Support hours
- 24 hours a day, five days a week — from the Sydney open on Monday to the New York close on Friday. Weekend messages are answered from the Monday open. The office line keeps UAE business hours.
Languages
Support answers in English, Arabic and French (EN · AR · FR) across every channel, including the portal ticket queue.
Connect Funded operates a funded trader programme. It is not a broker-dealer and does not accept client deposits for trading.
Applying for a role.
Open positions and the full hiring process live on the about page. The application route is this form — choose the careers topic and it reaches the hiring desk directly.
1. Read the role
Every opening lists the desk that owns it, the location and the arrangement. Roles tied to market hours say so explicitly.
See the 6 open roles2. Write to the hiring desk
Use the form above with the careers topic selected. Name the role in the first line and tell us what you have built or run that is relevant. A CV is welcome but not required.
Or email the desk3. Expect an answer
Applications are acknowledged within three business days, and every candidate who speaks to us gets a decision with a reason attached — including the ones we do not take forward.
A few quick answers.
Most enquiries are resolved faster by picking the right channel than by writing a longer message. The full rulebook questions are answered on the FAQ.
Read the full FAQOr skip the conversation and start trading.
Evaluations activate instantly on card and crypto. If the tier turns out to be wrong for you, support will move you before you place a trade.